1. Key phrases
Press π to hear each phrase, then say it out loud.
- I'll take a look and give you a quote. Price estimate for the job.
- It should take about two days. Time estimate.
- That includes parts and labour. What the price covers.
- Is GST included? Goods and Services Tax (10%).
- We'll need to turn the water off for an hour. Explain disruption.
- Sorry, we're running late. Let the customer know.
- All done. Let me show you. Finish and explain.
- Here's the invoice. The bill.
2. Listen to the conversation
Play the conversation, then press Practise as "Plumber" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "β¦". In Chrome, Edge or Safari, press π€ and your browser checks how clearly you said it.
4. Quick check
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Good to know in Australia
π¦πΊ Clear quotes avoid disputes: say what's included, how long it will take and whether GST is included. Put it in writing.