Everyday English: a free course for real life

Starter (1–10) Basic (11–20) Confident (21–30)

How each lesson works

1. Key phrases with audio, explained in simple English.
2. A real conversation to listen to, then role-play.
3. Say it yourself, with an optional speaking check.
4. A quick quiz and an Australia tip.

Finish a level to get a free practice certificate. Not sure where to start? Take the free English level test.

Starter lessons (1–10) A1

Survive day to day: hello, shops, cafés, transport and the doctor.

• 1Saying hello and introducing yourselfGreet people, say your name and where you're from, and ask about others.
• 2Numbers, prices and payingUnderstand prices, say numbers clearly and pay by card or cash.
• 3Time, days and making plansTell the time, talk about days and dates, and make plans with someone.
• 4Asking for help and saying you don't understandAsk people to repeat, slow down or explain, so you never get lost in a conversation.
• 5Shopping at the supermarketFind products, ask staff for help and get through the checkout.
• 6Ordering food and coffeeOrder at a café, ask about the menu and pay.
• 7Catching public transportBuy and use a transport card, ask which bus or train to take, and understand announcements.
• 8Asking for and giving directionsAsk how to get somewhere and understand directions.
• 9Making an appointment by phoneCall to book, change or cancel an appointment.
• 10At the doctor and the pharmacyDescribe how you feel, understand the doctor and get your medicine.

Basic lessons (11–20) A2

Life admin and friendly chat: renting, the bank, calling in sick, returns and emergencies.

• 11Talking about your familyTalk about the people in your family and ask others about theirs.
• 12Calling about a rental propertyCall or message an agent about a rental, ask key questions and book an inspection.
• 13Opening a bank accountOpen an account, ask about fees and cards, and understand common banking words.
• 14Talking about the weatherMake easy small talk about the weather, the most common conversation starter.
• 15Calling in sick and running lateTell your manager you're sick or running late, clearly and politely.
• 16Small talk with coworkers and neighboursStart and keep a short, friendly conversation going.
• 17Returning something at a shopReturn or exchange something and explain the problem politely.
• 18Booking and cancellingBook a table or an appointment, change it and cancel it politely.
• 19Emergencies and calling triple zeroCall 000, give your location and explain an emergency clearly.
• 20Filling in forms and giving your detailsGive your personal details clearly and understand common form words.

Confident lessons (21–30) B1

Work and getting things done: interviews, your manager, complaints, repairs and opinions.

• 21Job interview basicsAnswer common interview questions with short, clear examples.
• 22Your first day at workIntroduce yourself, ask questions and understand instructions on your first day.
• 23Asking your manager for somethingAsk for leave, a roster change or help, politely and clearly.
• 24Phone calls with services and call centresHandle a call with a phone menu, a wait and a customer service person.
• 25Asking for rental repairsReport a problem in your rental and follow it up in writing.
• 26Talking to your child's schoolTalk to teachers, explain absences and ask about your child's progress.
• 27Agreeing and disagreeing politelyGive your opinion and disagree without sounding rude.
• 28Making a complaint politelyComplain clearly and politely, and get a result.
• 29Giving your opinion and talking about newsShare your opinion on everyday topics and react to what others say.
• 30Explaining how to do somethingGive clear step-by-step instructions and check the other person understands.

Keep going

Practise listening with the Listening Room and easy English stories, and get ready for work with Safety English.