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Unit 1: Picking and packing orders

Understand pick lists and talk about picking, packing and errors. About 10 minutes.

Updated 2026-10-14

Warehouse English Unit 1 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • What's the pick rate today? How many items per hour.
  • This item is out of stock. There isn't any left.
  • The barcode won't scan. A scanning problem.
  • It's in aisle twelve, bay three. A location.
  • I've picked the wrong item. Report an error.
  • Which box size should I use? Packing question.
  • This order is urgent. Priority order.
  • I'm done with my list. Finished your picks.

2. Listen to the conversation

Play the conversation, then press Practise as "Picker" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Good to know in Australia

πŸ‡¦πŸ‡Ί Accuracy usually matters more than speed. If something doesn't match the pick list, stop and ask. It saves returns and complaints later.