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Unit 4: Reporting problems and damage

Report breakages, hazards and maintenance problems clearly. About 10 minutes.

Updated 2026-10-14

Cleaning English Unit 4 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • I need to report a problem in the men's toilets. Start the report.
  • The tap is leaking. Maintenance issue.
  • There's a broken light in the stairwell. A hazard.
  • I accidentally broke a cup. Report your own mistake honestly.
  • The soap dispenser is empty. Supply issue.
  • We're running low on bin liners. Low stock.
  • I've put a sign up. Warn others.
  • I've logged it in the app. Recorded the problem.

2. Listen to the conversation

Play the conversation, then press Practise as "Cleaner" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Good to know in Australia

πŸ‡¦πŸ‡Ί Report what, where and when. Making the area safe first (a sign or barrier) can prevent someone slipping or getting hurt.