1. Key phrases
Press π to hear each phrase, then say it out loud.
- Sorry to interrupt. Is it OK if I clean in here now? Ask before cleaning near people.
- I can come back later. Offer flexibility.
- Mind your step, the floor's wet. Warn people.
- Is there anything else you'd like done? Check client needs.
- I'll pass that on to my supervisor. Refer requests.
- I'm not able to move that, sorry. A polite boundary (e.g., heavy or valuable items).
- Have a nice evening. Friendly goodbye.
- Who should I ask about access? Keys, codes and doors.
2. Listen to the conversation
Play the conversation, then press Practise as "Cleaner" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "β¦". In Chrome, Edge or Safari, press π€ and your browser checks how clearly you said it.
4. Quick check
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Good to know in Australia
π¦πΊ Cleaners often work in other people's spaces. A quick 'Is it OK ifβ¦?' and 'Thanks' builds good relationships with clients.