This pack teaches workplace English. It is general information, not job training. Always follow your workplace's training and procedures.
Units
- 1Chemicals and labelsRead chemical labels, understand warnings and ask about safe use.β Done
- 2Schedules and checklistsUnderstand cleaning schedules and talk about tasks that are done or missed.β Done
- 3Talking with clientsSpeak politely with clients and staff in the places you clean.β Done
- 4Reporting problems and damageReport breakages, hazards and maintenance problems clearly.β Done
- 5Hygiene and infection controlUse the language of hygiene, colour-coding and infection control.β Done
Also useful
Start with Safety English if you haven't already, then practise job interview English and workplace phrases.
Frequently asked questions
Who is Cleaning English for?
Commercial and domestic cleaners, housekeeping and hospital cleaning staff, especially people new to Australia or still building their English.
Is this job training?
No. It teaches the English you'll use at work. Always follow your employer's training, procedures and policies.
Do I get a certificate?
Yes. Finish all 5 units to download a free practice certificate. It shows your learning, but it is not a qualification or a licence.