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Week 8: Complaints

Five short tasks, about 20 minutes a day. Do them in order, then take the review quiz at the bottom.

Updated 2026-10-15

Intermediate · B1 Week 8 of 10 · 0 of 5 done

This week's tasks

  1. Everyday English: Making a complaintComplain clearly and politely, and get a result.
  2. Grammar: who / which / thatJoin ideas into longer, clearer sentences, useful for complaints, emails and descriptions.
  3. Vocabulary: Complaints and consumer rights16 words with audio, flashcards and a quiz
  4. Listening: The small businessListen, read along and do the quiz
  5. Week 8 review quiz8 questions on this week's grammar, words and lesson. Score 60% or more to complete the week.

Tasks tick themselves off as you finish them: press "I finished this lesson" at the end of a lesson, grammar or vocabulary page. Progress is saved only on this device.

Week 8 review quiz

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Frequently asked questions

What will I learn in week 8 of the B1 course?

Making a complaint politely, Relative clauses: who, which, that, where and 16 words for complaints and consumer rights, plus listening practice and a review quiz.

How long does week 8 take?

About 20 minutes a day for a week. There are five short tasks, and the review quiz at the end completes the week.