1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- I'd like to open an account, please. Polite way to start.
- What ID do I need? Ask what documents to bring.
- Are there any monthly fees? Ask about account-keeping fees.
- I'd like a debit card. A card that uses your own money.
- What's my BSB and account number? You need these to get paid. The BSB is the branch number.
- Can I set up online banking? Use the bank's app or website.
- I'd like to transfer money overseas. Sending money to another country.
- Is there a fee for that? Always ask about fees.
2. Listen to the conversation
Play the conversation, then press Practise as "Fatima" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Good to know in Australia
🇦🇺 Scammers often pretend to be from banks. Your bank will never ask for your password or PIN. If you're unsure, hang up and call the number on the back of your card.