Retell the story in 4 or 5 sentences.
Carlos had applied for more than thirty jobs since arriving in Perth, and finally he had an interview for a warehouse supervisor role.
The night before, he practised his answers out loud, especially the one he found hardest: "Tell me about a time when you solved a problem at work."
In the interview, the manager, Sharon, was friendly but direct. "So, Carlos, why do you want this job?"
"I've worked in logistics for eight years," he said, "and I enjoy leading a team. I'm also keen to build my career here in Australia."
Then came the difficult question. Carlos took a breath and told the story he had prepared: a delivery had gone missing, he had tracked it down, contacted the customer and changed the checking process so it didn't happen again.
Sharon nodded and wrote some notes. "That's a great example. Do you have any questions for us?"
Carlos remembered his friend's advice: always ask something. "What does a typical day look like for the team?"
A week later, his phone rang. It was Sharon, offering him the job. He was so excited that he almost forgot to say thank you.