1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- Good morning, Mrs Wilson. I'm Joy, I'll be looking after you today. Introduce yourself and your role.
- How did you sleep? A caring morning question.
- Would you like the curtains open? Offer choices.
- Is there anything I can get you? Offer help.
- Take your time. Don't rush the resident.
- That's a lovely photo. Who's this? Start a friendly chat.
- I'll be back in ten minutes. Say when you'll return.
- Just press the buzzer if you need me. Explain how to call for help.
2. Listen to the conversation
Play the conversation, then press Practise as "Joy" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Good to know in Australia
🇦🇺 Use the resident's preferred name. Some like 'Mrs Wilson', others prefer 'Betty'. Ask, and write it in their notes if your workplace does that.