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Unit 4: Noticing and reporting changes

Describe changes in a resident's health or behaviour clearly and factually. About 10 minutes.

Updated 2026-10-14

Aged care English Unit 4 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • I've noticed a change in Mrs Jones. Start the report.
  • She seems more confused than usual. A change in behaviour.
  • He's got a red mark on his heel. A skin change.
  • She had a fall, but she says she's OK. Report all falls.
  • He's not drinking much today. Fluids.
  • She's in pain when she stands up. Pain.
  • When did it start? A question the nurse will ask.
  • I'll write it in the notes. Record it.

2. Listen to the conversation

Play the conversation, then press Practise as "Carer" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Good to know in Australia

πŸ‡¦πŸ‡Ί Report what you see and hear, not your opinion: 'She didn't know where her room was' is more useful than 'She's confused'. Follow your workplace's process for recording.