Your progress: 0 of 5 units doneContinue ▶
This pack teaches workplace English. It is general information, not job training. Always follow your workplace's training and procedures.
Units
- 1Greeting residents and building rapportGreet residents warmly, introduce yourself and make friendly conversation.✓ Done
- 2Helping with personal careExplain what you're doing, ask for consent and protect dignity during personal care.✓ Done
- 3Shift handoverGive and receive a clear handover at the start or end of a shift.✓ Done
- 4Noticing and reporting changesDescribe changes in a resident's health or behaviour clearly and factually.✓ Done
- 5Talking with familiesSpeak politely with family members and know when to refer questions to the nurse.✓ Done
Also useful
Start with Safety English if you haven't already, then practise job interview English and workplace phrases.
Frequently asked questions
Who is Aged care English for?
Aged care workers, personal care assistants and disability support workers, especially people new to Australia or still building their English.
Is this job training?
No. It teaches the English you'll use at work. Always follow your employer's training, procedures and policies.
Do I get a certificate?
Yes. Finish all 5 units to download a free practice certificate. It shows your learning, but it is not a qualification or a licence.