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Unit 3: Allergies and dietary needs

Ask about allergies, answer questions about ingredients and check with the kitchen. About 10 minutes.

Updated 2026-10-14

Hospitality English Unit 3 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • Do you have any allergies or dietary requirements? Ask early.
  • Is this gluten-free? A common customer question.
  • Let me check with the kitchen. Never guess.
  • That dish contains nuts. Give clear information.
  • We can make it without the sauce. Offer a change.
  • It's cooked in the same fryer. Explain cross-contact.
  • The vegan options are marked with a V. Point to the menu.
  • I'll let the chef know. Pass it on.

2. Listen to the conversation

Play the conversation, then press Practise as "Staff" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Good to know in Australia

πŸ‡¦πŸ‡Ί Food allergies can be life-threatening. Never guess. Always check with the kitchen and follow your workplace's allergen procedures.