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👩🏫 Teaching a class? Use this lesson with slides →
1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- Hi, this is room 307. Start the call by saying your room number.
- The air conditioning isn't working. Say what's wrong: The … isn't working.
- There aren't any towels in the bathroom. Say that something is missing.
- There's no hot water in the shower. Describe the problem simply.
- Could you send someone up to have a look? Ask them to send a staff member to your room.
- The room next door is really noisy. Explain a noise problem.
- Would it be possible to change rooms? A polite way to ask for a different room.
- How long will it be? Ask when someone will come.
2. Listen to the conversation
Play the conversation, then press Practise as "Luis" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
Loading questions…
Good to know in Australia
🇦🇺 Tell reception about a problem as soon as you notice it, not when you check out. It's easier for them to fix it, and they may offer you another room. Stay calm and polite: staff usually want to help.
Frequently asked questions
What are useful English phrases for a problem in your hotel room?
'Hi, this is room 307.' (start the call by saying your room number). 'The air conditioning isn't working.' (say what's wrong: The … isn't working). 'There aren't any towels in the bathroom.' (say that something is missing). 'There's no hot water in the shower.' (describe the problem simply).
How can I practise a problem in your hotel room in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.
What should I know about a problem in your hotel room in Australia?
Tell reception about a problem as soon as you notice it, not when you check out. It's easier for them to fix it, and they may offer you another room. Stay calm and polite: staff usually want to help.
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